Shipping policy

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Include any other pertinent information towards the beginning, such as potential delays due to a high volume of orders or postal service problems that are outside of your control.

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

FREE shipping for orders over $70. 

For simple flat rate shipping: We offer $15 flat rate shipping to out of Florida. 

Local delivery

Free local delivery is available for orders over $100 within Miami-Dade County. For orders under $100, we charge $15 for local delivery.

Deliveries are made from 9:00am to 5:00pm on weekdays (Monday to Friday). We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival. 

In-store pickup

You can skip the shipping fees with free local pickup at 1800 N Bayshore Drive, CU1, Miami, FL 33132. After placing your order and selecting local pickup at checkout, your order will be prepared. We will send you an email when your order is ready along with instructions. 

Our in-store pickup hours are 9:00am to 5:00pm on weekdays (Monday to Friday). Please have your order confirmation email with you when you come.

International Shipping

At this time, we do not ship outside the United States.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at hello@mounirproducts.us with your name and order number, and we will look into it for you.

Shipping to P.O. boxes

We do not ship to P.O.Boxes.